Last modified 5 June 2018
Jack the Super Prawn understands your concern about how personal information is collected, used and processed. We are committed to supporting the National Privacy Act and our procedures relating to personal information are designed to ensure that you are fully protected under Australian privacy laws.
What personal information do we collect?
We collect personal details when you send us emails or send enquiries to us through our website. This is so that we can reply to your queries or requests for service.
What other information do we collect?
When browsing or searching our site, our server automatically collects navigational data to help us improve our website content and navigation. One way in which navigational data is collected is by placing “cookies” in your browser file on your hard drive. Cookies do not capture or track any personal information and cannot identify you as an individual. If you wish, you may elect to not accept cookies on your browser. This should not adversely affect your experience when visiting the site. A cookie is a small amount of information that is transferred to your browser by a web server. The server that gives it to you can only read it again. It serves as a memory for you and can remember such details as your favourite search criteria so you do not have to enter the same information every time you come to the website.
How will information collected on this site be used?
To assist your use of the site, we will use your personal information to provide services and reply to your queries or requests for service.
We may use your navigational information by combining it with the navigational information we collect about other users. Please note these results do not identify any individual, instead, they give us aggregated results about the usage of the site. By doing this, we are able to improve the look and feel of our site, the content and navigation, and improve the services we provide to you.
Will personal information about me be given to others?
Where it is necessary for legal purposes or where we believe there is a threat to a person’s safety, we may need to disclose your personal information to third parties as required by law. Our site may contain links to other websites. Please note that these websites may contain different privacy policies to ours. Please check their policies on those sites.
How do we keep information safe?
We understand that the security of personal information is extremely important and we will take all reasonable steps to ensure that the personal information we hold in our electronic systems is not subject to loss, misuse or unauthorised access or alteration. We also endeavour to take reasonable steps to de-identify or destroy personal information if it is no longer used. Sometimes information can never be completely destroyed due to technical or accounting technicalities, and also in some cases legal requirements that will require us to retain some information.
Can I access personal information held about myself?
If you ever wish to find out about any personal information we hold about you, or you wish to correct any personal information we may hold regarding you, you may access and correct such information by contacting us via the details provided below.
How to contact us
We have in preparing this information used our best endeavours to ensure that the information contained therein is true and accurate, but accept no responsibility and disclaim all liability in respect of any errors, inaccuracies or misstatements contained herein.
This Website is our copyright property. Jack the Super Prawn intellectual property and subject to copyright. Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 (Commonwealth of Australia) and similar statutes that apply in your location, you may not, in any form or by any means: adapt, reproduce, broadcast, decompile, disassemble, download, copy, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this Website; or commercialise any information, products or services obtained from any part of this website, without prior written consent.
Our logo and other names of Jack the Super Prawn products and services referred to on this Website are trademarks of Jack the Super Prawn. Other product and company names mentioned on this website may be the trademarks of other people or entities.
If you use any of Jack the Super Prawn’s trademarks to refer to our activities, products or services, you must include a statement attributing that trademark to us. You must not use any of Jack the Super Prawn’s trademarks:
in or as the whole or part of your own or other trademarks;
in connection with activities, products or services which are not Jack the Super Prawn;
in a manner which may be confusing, misleading or deceptive; and in a manner that disparages us or our information, products or services (including this Website).
Last modified 18 June 2018
What information does the Application obtain and how is it used?
The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us. When you register with us and use the Application, you generally provide (a) your name, email address, age, user name, password and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) credit card information for purchase and use of the Application, and; (e) information you enter into our system when using the Application, such as contact information and project management information. We may also use the information you provided us to contact you from time to time to provide you with important information, required notices, and marketing promotions.
Automatically Collected Information
In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browsers you use, and information about the way you use the Application.
Does the Application collect precise real-time location information of the device?
This Application does not collect precise information about the location of your mobile device.
Do third parties see and/or have access to information obtained by the Application?
Only aggregated, anonymised data is periodically transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this privacy statement.
We may disclose User Provided and Automatically Collected Information:
as required by law, such as to comply with a subpoena or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them and have agreed to adhere to the rules set forth in this privacy statement;
Antoine Jaja is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
What are my opt-out rights?
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at
Data Retention Policy, Managing Your Information
We will retain User-Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to twenty-four months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at and we will respond in a reasonable time. Please note that some or all of the User-Provided Data may be required in order for the Application to function properly.
We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at We will delete such information from our files within a reasonable time.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect the information we process and maintain. For example, we limit access to this information to authorised employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at